Shipping policy

Shipping Policy

Welcome to Radiant, where we strive to make your shopping experience smooth and enjoyable. Below is our shipping policy for orders within Pakistan:

Order Processing and Delivery

Orders are processed and dispatched within 1-2 business days from our warehouse in Lahore, Punjab. You can expect delivery within 3 to 4 working days to most major cities and surrounding areas across Pakistan. Remote locations may require additional transit time.

Shipping Charges

We provide complimentary standard shipping on all orders within Pakistan. There are no additional charges for standard delivery to your doorstep.

Order Tracking

Once your order is placed, you will receive a confirmation email with your order details. Upon shipment, a tracking number will be provided to monitor your delivery's progress through our designated courier service.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return policy. Please initiate your return within 7 days of receiving your order. Items must be unused, in their original condition, and in the original packaging for a full refund.

Contact Us

Our customer service team is available to assist you with any questions about your order, shipping, or returns. Reach us via email at radiantpk@gmail.com or by phone at +923204178072 during business hours.

Disclaimer

Shipping times may vary during peak seasons, holidays, or due to weather conditions or logistical challenges. We strive to keep you informed of any delays and appreciate your patience.